Frequently Asked Questions
WHEN CAN WE PLAY?
You can play a quest game or use self-guided tour on a date and time that suits you. Please note that some games and tours have working hours so plan your time accordingly.
HOW MANY PEOPLE CAN PLAY AT ONCE?
We recommend to play not more than 5 people in one team. But you can play in a group of 2 – 6 people.
CAN WE PLAY IN A LARGER TEAM?
Yes, but it could be not so interesting. Just buy an extra ticket and compete with each other. That’s more fun!
HOW MANY PHONES DO WE NEED?
You can use your access code using only one smartphone at a time. If something doesn’t work or battery is low you will be able to continue the game using another device.
Additional phones will certainly help you to solve riddles and navigate.
DO WE NEED TO INSTALL SOMETHING?
No, the game is held on a special web-site.
You need a simple smartphone with standard features like:
- LTE internet, Chrome, Safari, Samsung Internet or analog browser
- GPS, Google, Apple Maps or analog
- ability to send and receive e-mails
- Telegram or WhatsApp
Some games and tours require additional applications (e.g. QR code scanner). We will tell about in the specific game description.
WHAT SHOULD WE BRING?
Nothing special. Some paper and pens will be handy.
WHAT SHOULD WE WEAR?
Weather-appropriate clothes and comfortable footwear for walking.
WHAT LANGUAGE IS GAMES IN?
We use English, Latvian and Russian. But every game has a specific tasks language description. Just check it before buying.
DO WE NEED TO KNOW ANYTHING ABOUT THE CITY TO PLAY?
No. All games and tours are designed both for locals and tourists. Tasks are provided with hints and tips, so you can’t be lost.
But some knowledge of the city and Google certainly will help you to play faster.
ARE THE GAMES PLAYED OUTSIDE?
Yes, as a standard. Read a specific game description for additional info.
WHAT HAPPENS IF IT RAINS OR SNOWS?
Unless it’s a serious disaster, we play on! It’s good to have a waterproof jacket and an umbrella with you if it looks like it might rain.
Games have so-called “Pause” levels. You can take a rest or hide from the rain and continue a game than it is OK for you.
CAN WE PLAY AFTER DARK?
Yes, all games are designed to be accessible after the sun goes down.
Unless there are working hours for some locations.
WHAT DO WE WIN?
Glory. Satisfaction. Greater knowledge of the city and a real feeling of achievement.
Feel free to e-mail us at email@example.com